Please be advised of a fraudulent SMS phishing (smishing) scam currently targeting Republic Bank customers. Fraudsters are impersonating Republic Bank through text messages that may claim your account has been placed on hold due to unusual activity. The message may contain a link directing you to a fraudulent website designed to look like Republic Bank’s online banking site. This is a scam. The fraudulent website may attempt to collect sensitive information, including: Online banking login ID and password Secret question and answer Email address and email password Phone number One-Time Password (OTP) Credit or debit card number, expiry date and CVV This information could be used to gain unauthorised access to your online banking, email, and other accounts linked to your email address. Please do not click on links in suspicious text messages or provide any personal, banking or security information. Republic Bank will never ask you to provide sensitive banking credentials, passwords, OTPs or card information through an unsolicited text message or a suspicious link. If you have already clicked the link or entered any information: Contact us immediately at 1-264-498-4725 or email ai.republicbank@rfhl.com. As a precaution, you should also: Have your online banking access disabled or locked immediately. Reset your online banking password. Reset your online banking secret question and answer. Have your credit/debit card stopped. Reset your email password, particularly if you entered your email credentials on the fraudulent site. Enable two-factor authentication (2FA) on your email account if it is not already enabled. Please remain vigilant and remember when in doubt, do not click. Verify directly with Republic Bank using our official contact channels. Your security is our priority. Thank you for helping us keep your information safe.